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Privacy Policy

Ebba Biotech AB respects your privacy and the right to control your personal data. Here we explain how we collect and use your personal information. We also describe what rights you have according to current legislation.

In order to offer you our services, we need to process your personal information. We protect your privacy and do not collect more information than we need. We never sell the data to third parties. It is important that you read and understand our privacy policy before ordering or using our services. If you have any questions about our data protection policy, you can always contact us at info@ebbabiotech.com. By ordering or using services from Ebba Biotech, you accept our privacy policy and our processing of your personal information. You also agree that Ebba Biotech uses electronic communication channels to communicate and send information to you.

Collection and use of data

What information do we collect?

This data protection policy covers all data we collect, for example from websites, social media, phone or email contacts and events like fairs or conferences. We may combine personal data collected in a way (e.g. from a website) with personal data collected in another way (e.g. on a conference).

  • Information you provide to us
    You can directly or indirectly provide us with information about yourself and your company in a variety of ways, such as when you order our products or services or contact us on our website, when you contact us by email, letter or phone, when you sign up for a course, meeting, seminar or similar, when you sign up for newsletters or interact with our social media. This information may be:
    • Personal and contact information: Name, Address Information, Email Address, Phone Number, Occupational Role, Workplace.
    • Payment Information: Billing Address, Reference, Other Billing Information.
  • Information we collect about you
    When you come into contact with us, we can collect information (note that we do not necessarily collect all data below):
    • Personal and contact information: Name, Address Information, Email Address, Phone Number, Occupational Role, Workplace, Invoice and delivery address.
    • Information about services and deliveries:Details about the services or products you subscribe to or purchase, such as products available on our webbshop or custom items as well as support requests.
    • Financial information:e.g. creditworthiness
    • Historical information: Past purchase, Attendance on training and meetings, Payment history.
    • Device information: e.g. IP address, Language settings, Browser settings, Time zone, Geographic information, Operating system, Platform and screen resolution (via statistics tools and newsletters).

The information you provide us is necessary either to enter into a contractual relationship with us or for other purposes. For example, it may be that we can improve our information and services to you or perform our mission and our commitments to you as a customer. Also, read more about how we use cookies in our cookie policy.

What do we do with the information?

All data is used to provide, perform and improve our services to our customers. Here you can see what information we process, in which situations and what legal basis we support our use. Information marked with * means that the information is voluntary and we will only collect them if you have chosen to submit them to us in running text or on the phone.

When you order products and sign agreements with us

Legal basis: Execute our contractual obligations towards you.

Company information Company / Organization
VAT-ID
Address information
Billing information
Contact Information Name
Occupational Role
Email Address
Phone Number
Product/Service information Product Information
Information about support request

When you contact us via web form

Legal basis: Perform our contractual obligations towards you and your legitimate interest.

Contact information Name
Occupational Role
Email Address
Phone Number
Company Information Company/Organization
Subject information *Case Management Message

When you contact us via email and phone

Legal basis: Perform our contractual obligations towards you and your legitimate interest.

Contact information Name
Occupational Role
Email Address
Phone Number
Company Information Company/Organization
Subject information *Case Management Message

When you receive information or offers from us via newsletter

Legal basis: Consent.

Contact information Name
Email Address
Company Information Company/Organization
Subject information *Case Management Message

Once you are identifiable on images and movies that we publish

Legal basis: Consent.

Photo / Video Photos
Mingle Pictures
Videos

When you participate in our quality surveys and customer satisfaction surveys

Relevant interest and Consent

Contact Information Name
Company Information Company/Organization
Case Information Answer and Reviews
*Answers to questions in running text

Will we share your information?

We will never sell your personal information to third parties without your permission. Sometimes we share your personal information with suppliers or subcontractors in order to perform our commitments to you. We comply with legal, technical and organizational requirements to ensure that your information is handled securely.

If Ebba Biotech AB is acquired by a third party, personal data of our customers may be distributed to the third party in order for the assignment to be continued.

Where do we process your personal information?

We strive to always store your personal data within the EU / EEA. However, in some situations, they may be treated outside the EU / EEA by a third party, such as a technology provider or subcontractor. We will always take all reasonable legal, technical and organizational measures to handle your information at the same level as the protection offered within the EU / EEA.

How long do we save your personal information?

We save data as long as it is necessary to meet the purpose for which the information was collected, or to fulfill our commitments and as long as required by statutory storage times, especially as regards accounting requirements.

Your Rights

  • You are entitled to request a transcript of your information once a year.
  • You are entitled to have your personal information corrected if they are incorrect, incomplete or misleading and may limit the processing of personal data until they are changed.
  • You have the right to be forgotten, but deletion of personal data can not be made if it is required to fulfill the agreement or other Swedish or European law, court or government decision states otherwise, and if it is based on legitimate interest. Should you think there are no legitimate reasons or the legitimate interest is incorrect, you may object to the treatment.
  • You have the right to withdraw a consent, make complaints about the processing to the Data Inspection and object to direct marketing.

Change of privacy policy

We may update this privacy policy. We will announce changes on www.ebbabiotech.com and also disclose the changes we made. You can always contact us if you want access to earlier versions.

Contact Us

We have a designated person for data protection issues. For questions regarding privacy and data protection, please contact us at info@ebbabiotech.com

Ebba Biotech AB
Fogdevreten 2a
S-171 65 Solna
SWEDEN
Email: info@ebbabiotech.com
Phone: +46 73 985 40 51

Ebba Biotech AB privacy policy was uppdated 2018-05-04